Privacy Policy

Effective Date: September 13, 2018

May Lips ("MayLips.com") has established this Privacy Policy to set out how we preserve the privacy of all our customers.

To create and maintain your account, fulfil orders for products and services through our site or by phone, it is necessary to collect detailed information from customers with their consent. The fol-lowing principles outlines the collection and administration of this information.

Principle 1 – Accountability

MayLips.com is responsible for the preservation and protection of personal information under its control. We keep track of our policies and personal information safeguards regularly.

Principle 2 – Identification of purposes

MayLips.com collects personal information such as names, addresses, email addresses, phone numbers, and fax numbers from customers in order to register them for an account. We will collect additional information such as billing information to provide requested products or services, as well as facilitate fulfillment of customer orders and payment processing. In con-nection with the use of our website, we may also collect certain information through the use of cookies, which will improve your ability to use our website. If you wish to disable the use of cookies, please adjust your web browser settings accordingly.

However, we will not link the information we store in cookies to any personally identifiable in-formation you submit while on our site.

Session cookies make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Your Internet browser’s “help” file will outline how you can remove persistent cookies.

As is true of most websites, certain information is gathered automatically and stored in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole.

Principle 3 – Consent

MayLips.com uses, collects and discloses the personal information of customers only with their full knowledge and consent.

Please note that MayLips.com may collect, use, or disclose personal information without knowledge or consent in exceptional circumstances or to address legal matters.Calls may be monitored and recorded at any time. As an example, if there is an emergency where the life, health, or security of the customer is threatened or where required to do so by applicable law.

If ever MayLips.com is involved in an acquisition, a merger, or a sale of all or a portion of its as-sets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. We will use your provided name and email address to send offers and newsletters to you. If you wish to no longer receive these communications, you can unsubscribe from our email listings.

If you happen to use our referral service to tell a colleague about us, we will ask for you to pro-vide this person’s name and email address. We will send your colleague an introductory email invitation to our website. We do not store this information. This website contains links to other websites not owned or controlled by MayLips. Please be aware that we, MayLips.com are not responsible for the privacy practices of other websites. We encourage you to be fully aware when you leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Principle 4 – Collection Limitations

MayLips.com collects personal information necessary to process customer orders. This includes, information necessary for third-party service providers, such as a shipping company to fulfil or-ders, and a credit card processing company for billing purposes, and health professionals to assist us in filling your orders.

Principle 5 – Limiting Use, Disclosure and Retention

MayLips.com will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the customer, or as otherwise outlined in this privacy policy or as required by law.

If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at info@MayLips.com. Your personal information will be retained as necessary to fulfil the purposes for which it was collected, to best serve customer needs and as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

Principle 6 – Accuracy

Any personal information maintained by MayLips.com shall be as up-to-date, complete, and ac-curate as possible. In case of future use, MayLips.com is in charge of presenting the right infor-mation collected from customers every time goods and services are requested.

Principle 7 – Security Safeguards

Given the sensitive nature of the personal information collected on our website, MayLips.com shall use security safeguards appropriate to the sensitivity of the information and shall take pre-ventive measures to protect personal information against loss or theft, unauthorized access, dis-closure, copying, use, or modification. When you use sensitive information (e.g. credit card num-bers) on our order forms, we encrypt the transmission of said information using secure socket layer technology (SSL).

Principle 8 – Openness

All personnel at MayLips.com are available to answer questions and provide information con-cerning its policies and practices that apply to the management of personal information.

Principle 9 – Customer Access

Upon request, MayLips.com will inform a customer of the existence, use, and disclosure of their personal information and grant access to such information as appropriate. Customers are able to verify the accuracy and completeness of such information either by logging into their account and making the changes in the account management or by contacting us via email at info@MayLips.com. If, for any reason, we are unable to grant access to certain information, the reasons for denying access will be provided to the customer upon request.

Principle 10 – Changes to This Privacy Policy

We encourage you to periodically review this page for the latest information on our privacy poli-cies. We may update this privacy statement to reflect changes to our information’s practices. If we make any changes, we will notify you by email or through a notice on this site prior to the change becoming effective.

Principle 11 – Customer Service Inquiries and Complaints

Should you have any inquiries or complaints concerning our privacy policy, please direct them to our Privacy Officer. Customer satisfaction is of the utmost importance to MayLips.com.

Contact Information

If you have any questions about this privacy statement, you can contact us by writing or emailing us at the address found on the contact page.