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– Since 2014

Unmatched quality and reliability in dermal fillers and pharmaceuticals.

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Frequently Asked Questions

Who is eligible to place orders on Maylips?

Both medical professionals and individuals are welcome. Medical professionals can order medical devices and, depending on their medical license, pharmaceuticals as well. Individuals can shop for medical devices only, like dermal fillers (Juvederm, Restylane), orthopedic injectables (Orthovisc, Monovisc), mesotherapy, and skincare.

If you’re not sure what you can order, our team is happy to help. Reach out at [email protected] or +1-800-325-7104.

Kindly note that to place an order with Maylips, you are required to have a registered user account. You will need to complete the registration form, providing your address, contact information, and, if you are a medical professional, your license or VAT number. All provided licensing information will be used solely for verification purposes, in accordance with our company’s Privacy Policy. Upon registration, our dedicated customer service team will verify your account within 24 hours.

What medical licenses does Maylips accept?

We accept the following licenses: Medical Doctor, Osteopathic Doctor, Doctor of Medical Dentistry, Doctor of Dental Surgery, Doctor of Podiatric Medicine, Physician Assistant, Nurse Practitioner, Advanced Registered Nurse Practitioner, Advanced Practice Registered Nurse, Family Nurse Practitioner, Advanced Practice Nurse, Doctor of Veterinary Medicine. Your license will be verified within 24 hours.

How soon will I know if my license is verified?

License verification is typically completed within 24 hours.

When can I contact customer service?

You can reach our customer service representatives on Monday-Friday, 9 AM to 2 AM EST, and Saturday-Sunday, 9 AM to 6 PM EST. Online orders can be placed 24/7.

What if I find a lower price elsewhere?

If you come across a lower price for the same product, we’ve got you covered with our Price Beat Policy. We’re happy to match or beat regular prices, promotional discounts, and even bulk buy offers, as long as the terms of purchase are the same, the product is authentic, and it’s offered by a reputable supplier operating in the same market as we do.

How do I know your products are genuine?

All products on Maylips are sourced directly from licensed manufacturers and verified distributors. Every item we ship comes in original, sealed packaging with a verifiable LOT number. You can confirm product authenticity through the LOT number. If you have any questions about product authenticity or sourcing, contact us at [email protected] or +1-800-325-7104.

Do you offer a first-order discount?

Yes! You get a 5% discount on your first order, regardless of the order size. The discount is automatically applied at checkout.

What payment methods do you accept?

We accept Visa, MasterCard, and American Express. Google Pay and Apple Pay are also available, but only through a secure direct payment link provided by your account manager at this time. Transactions on this website meet strict PCI DSS compliance for your safety. If you have questions about payment or need a direct link, please reach out to your account manager or our support team.

When will my order be delivered?

We typically ship out orders within 24 hours of processing. If an item is out of stock at the time of your order, we will inform you immediately. Delivery time may vary depending on the region, but orders typically arrive within a couple of days. Guaranteed delivery time is within 14 days. You will receive a tracking number within 24 hours of shipping.